If you have any general questions about the Merck Patient Assistance Program, please call 1-800-727-5400, Monday through Friday, 8 AM to 8 PM ET.
800-727-5400 - for general eligibility and application question
888-727-0085 - for online application issues
Merck Patient Assistance Program PO Box 1206 Wilkes Barre, PA 18703-1206
For contact information about a specific program, please refer to the Programs page.
Notice: During the holiday period and adjacent days, we will observe adjusted operating hours. Regular service hours will resume following the holiday. Thank you for your understanding.
Notice: Our program operates on adjusted hours during holidays and surrounding days. Regular schedules will resume after the holiday period.Thank you for your understanding.
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