Programs
At Merck, we believe that no one should go without the medicines or vaccines they need.
That is why the company provides certain medicines and adult vaccines for free to people who do not have prescription
drug or health insurance coverage and who, without our assistance, cannot afford their Merck medicines and vaccines.
This is consistent with Merck's long-held values and traditions of putting patients first. Merck created our first US
Patient Assistance Programs (PAPs) to keep affordable medicines within patients' reach. Today, our patient assistance
offerings include several programs.
Programs for Individuals
Read about the programs that may be applicable to you.
This private and confidential program provides certain medicines free of charge to eligible individuals,
primarily the uninsured who, without our assistance, could not afford needed Merck medicines. Individuals who
don't meet the insurance criteria may still qualify for the Merck Patient Assistance Program if they attest that
they have special circumstances of financial and medical hardship, and their income meets the program criteria. A
single application may provide for up to 1 year of medicine free of charge to eligible individuals and an
individual may reapply as many times as needed.
To learn more about the program,
click here to read the full brochure.
Click here to download a checklist to
help you complete the enrollment form.
Contact Information
If you have any questions about the Merck Patient Assistance Program including the status of an application,
please call 800-727-5400, 8 AM to 8 PM ET, Monday through Friday.
Find out if you qualify by searching for the Medicine you need.
SEARCH FOR PRODUCTS
This private and confidential program provides vaccines free of charge to eligible adults, primarily the
uninsured who, without our assistance, could not afford needed Merck vaccines.
To learn more about the program,
click here to read the full brochure.
Vaccine Resources For Children & Seniors
Merck will continue to provide discounted pediatric vaccines to the Vaccines for Children (VFC) Program.
The VFC program provides free vaccines to children who are Medicaid eligible, without health insurance, or
American Indian/Alaska native and to children with health insurance that does not cover the cost of vaccines, if
they receive their immunizations at a Federally Qualified Health Center or rural health clinic.
Ask your health care provider if they participate in the VFC program. Or, contact the VFC coordinator in your
state. A list of VFC coordinators can be found at
https://www.cdc.gov/vaccines-for-children/hcp/information-for-providers/index.html
Children
Pediatric vaccines recommended by the Advisory Committee on Immunization Practices (ACIP) are generally covered
through private insurance or the federal VFC program.
For more information, visit
www.cdc.gov/vaccines/programs/vfc/index.html
or call the CDC's National Immunization Hotline at 800-232-2522 (800-232-0233 para
espanol; 888-232-6348 for the hearing impaired), or call your insurance plan directly.
Seniors
Vaccines for adults aged 65 and older may be covered by Medicare. For more information, go to
https://www.medicare.gov/
or call 877-267-2323 (866-226-1819 for the hearing impaired).
Contact Information
If you have any questions about the Merck Vaccine Patient Assistance Program, please call 800-293-3881,
8 AM to 8 PM ET, Monday through Friday, where a live operator will be available to assist you.
At Merck, we understand that obtaining the medicines you need can be complicated by health care reimbursement. To
make the process easier, we created the Merck Access Program. The Merck Access Program provides free
reimbursement support services to help answer questions related to insurance coverage and reimbursement.* The
Merck Access Program also refers patients to the patient assistance program, which provides certain Merck
medicines free of charge to eligible individuals, primarily the uninsured who, without our assistance, could not
afford these needed Merck medicines. If you do not meet the prescription drug coverage criteria, your income
meets the program criteria, and there are special circumstances of financial and medical hardship that apply to
your situation, you can request that an exception be made for you.
Patient Assistance for Eligible Patients†
Program Representatives can help you apply for the patient assistance program, which provides certain Merck
medicines free of charge to eligible patients who do not have insurance coverage.
Contact Information
If you have any questions, the Merck Access Program Representatives are available 8 AM to 8 PM ET,
Monday through Friday at 855-257-3932.
* Offered through Merck Sharp & Dohme Corp., a subsidiary of Merck & Co., Inc.
† Offered through the Merck Patient Assistance Program, Inc.
The Merck Patient Assistance Program, Inc., may be able to provide medicines and adult vaccines free of charge
through periodic bulk replenishments to eligible facilities that serve a large percentage of low-income,
uninsured patients. Types of eligible facilities include outpatient pharmacies of disproportionate share
hospitals, nonprofit health care clinics, and community health facilities that have a licensed outpatient central
fill pharmacy that is owned and operated by the facility. The eligible facilities, under an Agreement with the
Merck Patient Assistance Program, Inc., review eligibility of patients for patient assistance under the program's
criteria with replenishment being limited to patients meeting specified income and insurance criteria.
Contact Information
If you have any questions about the Merck Bulk Replacement Patient Assistance Program, please call 855-842-0539,
9 AM to 5 PM ET, Monday through Friday.
This program is designed to help indigent and uninsured patients. The program offers product replacement for:
- EMEND® (fosaprepitant) for Injection 150 mg (for use with in-patients in a hospital setting)
- NOXAFIL® (posaconazole) Injection (18 mg/mL) for Intravenous Use
- RECARBRIO™ (imipenem, cilastatin, and relebactam) for injection, for intravenous use
- ZERBAXA™ (ceftolozane and tazobactam) for Injection for Intravenous Use.
For EMEND, NOXAFIL, RECARBRIO and ZERBAXA,
please call 888-727-9535, 9 AM to 5 PM ET, Monday through Friday.
Merck reserves the right to change or discontinue a program at any time.
Products distributed through the Merck Patient Assistance Programs are free of charge to all eligible patients. Merck is
not associated with any individuals or organizations that may charge patients a fee to assist them in completing
applications for our program. These individuals or organizations are acting independently of Merck, and do not have
Merck's consent.
Patients with insurance plans or employers that participate in or are involved in any way with an alternative funding
program requiring or encouraging Patient to apply to a manufacturer’s patient assistance program or otherwise pursue
specialty drug prescription coverage through an alternative funding vendor as a condition, requirement, or prerequisite
for coverage of specific Merck medications, or that otherwise denies, restricts, eliminates, delays, alters, or withholds
any insurance benefits or coverage contingent upon application to, or denial of eligibility for, specialty drug
prescription coverage through the alternate funding or similar program are not eligible for the Merck PAP.
To report an adverse experience with a specific Merck medicine, please call the Merck National Service Center at
800-444-2080.
Merck is a proud participant in the Medicine Assistance Tool that helps qualifying patients
without prescription drug coverage get the medicines they need through the program that is right for them.
For more information on the Medicine Assistance Tool, please visit
www.medicineassistancetool.org
If you are enrolled in Medicare, you are eligible to enroll in the Medicare Prescription Drug Coverage Program.
Learn More